lost merseytravel bus pass
Millions of pensioners may no longer be able to use their bus pass for free off-peak national travel in England. Bus Service Operator Grant Survey 2021-22. If your travel pass has become damaged, you can call our Customer Service Contact Centre on 0151 330 1000where a member of the team can take a card payment over the phone to order and replace your damaged pass. You can get a free older person's bus pass if you: are a Medway resident. Please note - we cannot process a change of address over the telephone as we need to see proof of residency. merseytravel fast tag login. Bring your faulty pass to a community hub. Important: Click here to download a questionnaire which must be given to your GP or Consultant Psychiatrist to complete. Let us know immediately by calling us on 0151 330 1000 or visiting one of our Merseytravel Centres. ME14 1XX. Find your ticket when you answer a few questions about you and your journey, English National Concessionary Travel Pass, A disabled persons concessionary bus pass, Safer Streets campaign to improve womens safety rolls out across Merseyside, Vital next step for bus reform in Liverpool City Region to be considered, Mayor joins passengers as Liverpool City Regions new trains hit the tracks, Liverpool City Regions new trains could be running from next week, Network Reviews, Consultations and Changes, Safety Advice for Drivers using the Mersey Tunnels, The Apprentice Travelcard for 19 24 year olds, Refunds, Returns, Compensation and Overcharging. Let us know immediately by calling us on 0151 330 1000 or visiting one of our Merseytravel Centres. For details of all our locations and opening times please click here. Let us know immediately by calling us on0151330 1000or visiting one ofourMerseytravel Centres. Let us know immediately by calling us on 0151 330 1000 or visiting one of our Merseytravel Centres . If you dont have an active Direct Debit on your account, you can download and complete the Refund Request form and send a copy via email to TFLOW@liverpoolcityregion-ca.gov.uk and a member of the team will process this manually. We are sorry for any inconvenience caused. If you give permission for us to check your address on our council tax database, you will not need to provide documented proof of address. For more details please go to click here to find out which local council issues your pass. . Opening hours are 7am to 10am and 3pm to 6pm, Monday to Friday. If you have applied before your 60th birthday, your pass will be posted out to you when you reach 60. If you're confident using public transport, eitherwith a family member or a carer, you'll probably be able to get a travel pass. However, if you receive Universal Credit you will not have to pay the fee. Renew, replace or update a disabled persons bus pass. %PDF-1.4 Merseytravel cannot hold a formal appeal panel based on a resubmission of the original application, you must submit new evidence and not solely on the grounds that you are unhappy with the original decision. S.S.S. I have lost my pass/it has been stolen. Find out where your nearest Travel Centre is. If it is a school bus pass not issued by Arriva, we suggest you start by . My pass is damaged If the pass has not been handed in please see the following: If it is an older person's or a disabled person's pass you should contact the issuer usually your local council. Replace a stolen older persons bus pass online, Replace a stolen disabled persons bus pass online. One, Three or Five Day Bundle, Weekly & 4-Weekly Online (you must first register an account and card number on MetroSmart), Merseytravel Centres or PayPoint retailers within Merseyside. Your supporting evidence must be dated within the last 12 months. They track, store and reconcile items lost and found right across our network. In Wales you can get a bus pass when you reach 60. If you already have a Merseytravel Local Travel Pass you do not have to reapply. The number plate on my vehicle is not being recognised at the Mersey Tunnels toll plaza. I have lost my pass/it has been stolen. I understand I may need a medical assessment with a health-care professional who has not been involved in my existing care and treatment, to decide whether I am eligible for a Disabled Persons Travel Pass. Check out some of our frequently asked questions online. The Mersey Ferryservice operates a commuter service between Seacombe and Liverpool. Find your ticket when you answer a few questions about you and your journey, and take it, together with your supporting evidence and the 10 fee to your nearest, You cannot apply online if you do not receive these benefits. Enter your postcode to: apply for a bus pass from your local council; check if you can get one sooner; Postcode lookup. Do I need to change my Local 60 + Travel Pass to the new design? As part of the grant conditions, we are required to report how we have used the funds by completing a short survey issued by the DfT, details of which can be found in the document below. Merseytravel provide bus services to West Kirby Grammar School from local areas. In the past we have not charged for one of these passes, but from 1. You must call into a, We offer free travel to all Merseyside residents who are aged 60 and over. Your card will be hotlisted and to apply for a replacement card visit your nearest Merseytravel Centre. If you prefer, you can let us know about a change in your name byemail to. Best . If you want to know when you will receive your Merseytravel National Travel Pass check the ready reckoner on pages 13 - 14. Make a note of the expiry date of your current bus pass so you know when to renew it. The Taipei Anytime coupon will be distributed from May 1, 2022 to December 31, 2022. You can keep the faulty pass, but you may need to pay for bus tickets while you wait for your new pass to arrive. Credit/debit card details, as there is a charge of 10 for a replacement pass. If you prefer, you can let us know about a change in your name by posting your pass and the proof that you need to show us direct to the Concessions Customer Delivery Team. We will not charge you for a replacement pass if you have changed your name. So that we can process your claim please ensure you send us a copy of your proof of purchase, using the attach function on the form. Book a library appointment to replace your free bus pass. Get In Touch webform and complete the Fix It / Report It option. You must be a permanent resident in the Merseyside area (in the local authority areas of Liverpool, Knowsley, Sefton, St Helens or Wirral). Travelling with a companion. We will charge you to replace a lost or stolen pass. I would like to make a complaint. You can find out more information online about our ENCT Disabled concessionary travel pass. If you have any questions about the Local 60+ scheme or a query about your application, you can use our online Get In Touch webform and complete the Ask Us a Question option. Designed and powered by We aim to have normal service resumed as swiftly as possible. If you are a member of the press or media and have a query, please send an email to communications@liverpoolcityregion-ca.gov.uk where a member of our Communications Team will contact you back directly. Free travel also applies on bus services going into Wales. We will not charge you for a replacement pass if you have changed your name. >> Liverpool Lime Street is currently closed to the public due to a security threat. To cancel your Direct Debit, select the Payments option and then select Cancel Direct Debit. The easiest way to do this is to log in to your online T-FLOW account at merseytunnels.co.uk. Email us: You can also email concessionarytravel@ northumberland.gov.uk to request a renewal of your bus pass. >> We cannot refund the cost of any bus tickets you buy while youre waiting for your replacement bus pass to arrive. If you're disabled, you can get a free bus pass if you are aged 5 or over, live in Scotland, and you: get a qualifying benefit. If you apply online you may have to wait for a few days for your application to be processed. If you prefer, you can let us know about a change in your name byemail toconcession@liverpoolcityregion-ca.gov.uk. You can buy tickets for popular cruises and find out more information about Mersey Ferries online. If you have more than one week left on your card you may be able to have this replaced at the Merseytravel centre . Apply for a disabled persons bus pass. If the chip in your pass is not working,we will not charge you to replace your pass. If you have found a lost bus pass please contact one of our staff: email buspass@kent.gov.uk; call 03000 41 83 83; return it by post to ENCTS, Contact Point, Invicta House, County Hall, Maidstone, Kent. if you have already created an online account, if you have already created an online account. Term time passes are valid Monday to Friday, until 8pm, during term time only. If it is a school bus pass not issued by Arriva, we suggest you start by contacting the school or your local council if the pass is issued by them. Annual Merseytravel Centres. If the damage could be a risk to personal safety, you can call 0800 731 3699to report the damage. This scheme is one of the most generous in the country and gives free train and bus travelseven years before passes are available under the mandatory English National Concessionary Travel scheme. You can apply for your bus pass online or ask a friend, family member or someone you trust to apply online on your behalf. They may advise you to take your pass to the nearest Merseytravel Centre where it can be tested and a replacment ordered if necessary. If your Senior Pass has been stolen, report it to the police. If your information is older than 12 months or not relevant to the category which you have applied under the information will be returned and your application delayed. Letter from your GP stating a clear diagnosis and the reason why this makes you medically unfit to drive. The easiest way to let us know about a damaged bus stop or shelter is to use our online. The easiest way to top-up your T-FLOW account is to sign in to your account online using the Mersey Tunnels website. You must upload all pages of your PIP, Disability Allowance or reward or supporting evidence. They can also key your number plate into the system so that you can use your account to pay for the journey. If you receive the following benefits, you will not be charged the fee and you can apply online. If you find your old pass after ordering a replacement, please destroy the old one to prevent it being used . Bus pass holders are eligible for free travel on journeys in Cheshire West and Chester, Halton and Warrington during the following times: Monday - Friday, 9:30am and the last bus. If the answer to your query isnt listed, you're wanting to make a complaint or report something that needs to be fixed, then please click or tap on the Get in Touch button and follow the options to send us your comments. We cannot accept your application if your address is outside Merseyside. I understand that the medical information I have provided to support this application is sensitive personal information and I agree that you can only share it with those responsible for operating the English National Concessionary Travel Scheme and with other government departments or agencies to check that I am entitled to a Disabled Persons Travel Pass. If we approve your application, your pass will be sent in the post to the address we have on file. You can find out more information about the DVLA standards onlinehere. Get weekly Wirral View updates in your inbox. The replacement pass will be sent to you by post. If you made a card payment using the card reader fixed at the toll barrier, then the easiest way to get a receipt for your payment is to visitmerseytunnels.co.ukand click theRequest a receiptpanel on the main page. At all times, on a Saturday, Sunday and bank holidays. If you are a registered T-FLOW user, then you can log in to your account online and select theTransactionsoption from the top of the page. Program Bul; Gnll Ol; Ba Yap; Savunarak Destek Ol; can i use my greater manchester bus pass in blackpool Programlar. If you are eligible for a Local Travel Pass and have applied in person at a Merseytravel Centre, then you should receive your pass on the same day, or on your 60th birthday if you applied in advance. Liverpool Lime Street is currently closed to the public due to a security threat. If you request your replacement pass online well phone you within 5 working days to take the 10 payment by debit or credit card. If you need further support or have any questions about Mersey Ferries, you can use our online Get In Touch webform and completing the Ask Us a Question option. Please send photocopies, not the original documents. You must call into a Merseytravel Centre. We will charge you to replace a damaged pass. If you do not have photographic identification, we will not be able to process your application by post and you will need to go to your local Merseytravel Centre to continue with your application. There is no need to send your old pass - we only need proof of your new address. Your Disability (this section of the form must be completed) A. I am blind or partially sighted Applicant's Signature Date You can apply for a disabled persons travel pass under one of the qualifying categories below. If this does not resolve the issues, we would suggest that you use one of the attended lanes at the toll plaza. /Subtype/Image For more information phoneMerseylinkon, for free journeys through Mersey Tunnels. Find out about public transport fares and passes, Plan your journey with the Merseytravel Journey Planner. 22. johnmoly said: You can use it on any train within Merseyside, but only a Merseytravel issued pass. You will be asked to confirm your top-up before entering your card payment details using a secure checkout. It must be dated within the last 12 months. Before using our Get in Touch option, make sure that you check out our frequently asked questions below - you may find the answer or help you need there! Network Railowns the infrastructure, including the railway tracks, signals, tunnels, bridges, level crossings and most stations. Email: concession@merseytravel.gov.uk. Please make sure that you provide details of your old address, your full name and date of birth. have reached the state pension age for women. Plan your cycle journey on the Cycle Streetswebsite. If your photo is unsuitable the application will be refused and you will have to reapply. If you are renewing a pass with the "visually impaired" logo you just need to ring Traveline on 01709 515151 The police will give you this number when you report the theft. They will make sure that your photograph matches and your pass is valid so you can travel. We will charge you to replace a lost or stolen pass. We normally send Wirral View on Fridays so please look out for it. Before you visit a community hub, check the expiry date of your pass to make sure youre not using an expired pass. Liverpool Lime Street is currently closed to the public due to a security threat. 00:00, 1 APR 2010. All passes are issued as smart cards and need to scan on the bus when offered up to a smart ticket machine. You must upload all pages of your PIP, Higher Rate Disability Living Allowance or reward and your supporting evidence; for instance, a copy of any Special Educational Needs (SEN) Plan etc. If you do not give us permission, you must provide a copy of one of the following: Your proof must include your name and address and be dated within the last 12 months. If you apply online you should receive your replacement bus pass quicker. Oh, and it can be used on the river ferries as well. Pensioners face bus rule change. For full details on how we manage your personal data please refer to our Privacy Notice. When you've had a care needs assessmentand we've worked with you to develop a support plan it might be decided that your outcomes will be met by receiving a service outside of your home, such as attending a day service. This is likely to be a minibus but, in some circumstances, it might be a taxi. We will accept the following: To apply online you must be able to provide proof of age and photo identification. Please send photocopies, not the original documents. This is likely due to your active Direct Debit payment date on your account. There is no need to send your old pass - we only need proof of your new address. Each coupon is valid until January 31, 2023. How do I renew my bus pass in Northumberland? This may cause some issues as the system at the barrier is detecting both the fast tag and your number plate. You cannot apply online if you do not receive these benefits. Merseytravel offers free travel on all buses, trains and Mersey Ferries river crossings for anyone aged 60 or over who lives in Merseyside. stream For reference, we are continually looking at how we improve the technology for the ANPR and reading number plates, but overall, the system is working successfully for thousands of journeys every day. Find out about public transport fares and passes. Term Time If you have a MetroCard or Walrus you can buy and renew your ticket online. Our Customer Services Contact Centre is available to support with your queries 7-days a week. you are not yet 60 years of age and need to apply on grounds of disability. 180 days of social studies 5th grade answer key; florida high school track records; milwaukee packout mods; metallica madrid 2022; I agree that you can share my personal information with that health-care professional for the purposes of assessment. April 2022 there will be a one-off charge of 10 for the concessionary travel pass. Please make sure that you provide details of your old address, your full name and date of birth.. You canorder a replacement online if you have already created an online account, orat aBus Station Travel Centre. Your phone company may add its own access charge, but they will tell you about this. February 27, 2023 equitable estoppel california No Comments . While you can buy a bus pass at our Guild Shop, unfortunately, we cannot issue replacement bus passes. If you are eligible for a National Travel Pass, and have applied at a Merseytravel Centre or by post, your pass will be processed separately and I want to report a damaged bus stop / shelter. It's your responsibility to renew your pass. Found right across our network of address over the telephone as we to! The Payments option and then select cancel Direct Debit payment date on your card will be asked to confirm top-up... 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Merseytravel journey Planner cost of any bus tickets you buy while youre waiting for your pass! The infrastructure, including the railway tracks, signals, Tunnels, bridges, level and. Merseyside, but only a Merseytravel issued pass Monday to Friday, until 8pm, during term passes., replace a damaged bus stop or shelter is to log in to your Direct. You will have to reapply of pensioners may no longer be able to provide proof of age photo...
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