fitbit scratch warranty

You should have received a small booklet with your Fitbit that covers safety instructions and the limited warranty Fitbit offers on all of their products. The activation date is when you connect it to the Fitbit app or Fitbit dashboard as it marks the beginning of use. If those big, white scratches are getting you down, don't despair! Fitbit warrants to the original purchaser that your Fitbit-branded device and accessories that are certified refurbished by or on behalf of Fitbit (the "Refurbished Product(s)") shall be free from defects in materials and workmanship under normal use for a period of ninety (90) days from the date of purchase (the Refurbished Product Warranty Period). It is your responsibility to backup any data, software, or other materials you may have stored or preserved on the Product. To sign-up for Student Plans, you can be any type of student, from middle school to high school, including incoming college student, current college student, or recent graduate. wikiHow is a wiki, similar to Wikipedia, which means that many of our articles are co-written by multiple authors. You should receive a full refund as well asa special discount to purchase a replacement Fitbit device or other products and services, if available in your region. Stay tuned for future updates. When you purchase through links on our site, we may earn an affiliate commission. The membership will be linked to your Fitbit account. Send in both the device and all accessories, including all parts included in the original packaging, in a good physical condition. Other tips with syncing problems are discussed in detail in this article: Fitbit Versa not syncing? Taking care of your Fitbit device is essential as accidental damage like dropping falls outside the coverage scope. Thanks to Fitbit's fantastic warranty program, you'll be back to sweating from working out instead of stressing out in no time! Fitbit warrants to the original purchaser that your Fitbit-branded device and accessories that are new (the "New Product (s)") shall be free from defects in materials and workmanship under normal use for a period of one (1) year from the date of purchase, except that if you reside in the European Economic Area (EEA) and you purchased your Fitbit Ranked #1 by GadgetReview.com and Top Rated by Investopedia! Products purchased in November and December can be returned up until 31 January of the following year or 45 days from the date of shipment, whichever is longer. Instead, Fitbit refunds the cost you paid for the device, and you can order a new device if desired. My fitbit screen went blank. These Limited Product Warranties do not apply to a Product or part of a Product that has been serviced, altered, refurbished, or modified by anyone who is not authorized by Fitbit, nor does it apply to any cosmetic damage such as scratches and dents. If possible, back up your Fitbits data to the app by syncing your device and/or export your data from your, For smartwatches like the Sense, Ionic, and Versa Series, go to, For trackers like the Charge or Inspire, go to. Sorry to hear about your Fitbit Charge 4 not locking with the band. Defective bands including defects in materials and quality under normal use. To qualify for a refund, all the following conditions must be met: A return authorisation must be requested from our customer service team within 45 days of your shipment date. What to do when Fitbit stops or wont sync, https://www.myhealthyapple.com/fitbit-versa-not-syncing. Here is a list of Fitbit models for your reference when you seek a local Fitbit repair shop: Ace Range. If you are the original purchaser, your warranty began the day you bought your device. This limited product warranty applies to our "Fitbit Products." "Fitbit Products" means our Fitbit-branded device and accessories. After a few weeks I noticed it was working again so I resumed usage. Ive tried everything. It's all here. Additionally, if you are having any problems with the Fitbit app on your phone or the Fitbit website dashboard, that also isn't covered by the warranty. This limited product warranty is provided free of charge. See the Fitbit. The deductibles are friendly, starting at $29 and not more than $99. Hi. You can enroll in Verizon device protection during an open enrollment period or when an eligible device transaction occurs, such as adding a line, upgrading your device or getting a new device/service. Only send in the part of the device thats causing problems. NAHAI Compatible with Fitbit Versa 2 Case, 6 Packs Ultra Rugged Cover Plated Case Scratch-Resist All Around Screen Protector for Fitbit Versa 2, Purple/Gold/Silver/Black/Blue/Red Brand: NAHAI 2,170 ratings | 6 answered questions $1099 Get Fast, Free Shipping with Amazon Prime FREE Returns Color: Purple/Gold/Silver/Black/Blue/Red Additional Details Sense 2/Versa 4 Accessories Visit the Store Fitbit Sense/Versa 3 Protector Visit the Store Accessories for Charge 5 Visit the Store For some people, paying for another one may not be immediately possible. I have a FitBit Charge 4 special purchased 7/19/20. As Fitbit needs to see proof of purchase - like a receipt - to know the date it was bought, you would need the seller to send you all that information plus the original packaging. For example, if its your Fitbit Versa, do not send in the charger or the bands. As mentioned, its very important that your daughter has proof of her warranty and proof that she emailed Fitbit prior to the end of that warranty. AKKO reimbursement and warranty agreements/commitments are financially backed in partnership with Elite Risk Insurance Solutions.Other coverages or policies may be provided or sold through: Elite Risk Insurance Solutions Lic#0G40499 or other parties or insurers. Please check that the email youve entered is correct. The life of the battery went from 5-6 days after the first 3 months to 1-2 days TOPS. 30 day returns | Buyer pays for return shipping | See details - for more information about returns. In addition, this Limited Product Warranty does not apply to damage or defects caused by (a) use with non-Fitbit products; (b) accident, abuse, misuse, mishandling, flood, fire, earthquake or other external causes; (c) normal wear and tear or ageing of the Product such as discolouration or stretching; or (d) operating the Product (i) outside the permitted or intended uses described by Fitbit, (ii) not in accordance with instructions provided by Fitbit, or (iii) with improper voltage or power supply. Damages from external sources like floods, earthquakes, fire, among others, will also not be covered. If you purchased a refurbished unit, the device and its packagedaccessories are warranted for 90 days from the date of purchase. If you want a replacement, make a warranty claim instead of a return claim. Type in Fitbit and answer a few questions. This Limited Product Warranty does not apply to products with the Made for Fitbit or Works with Fitbit logos or Tory Burch for Fitbit accessories. Locate the Claim Warranty feature. My Versa 2 screen fuzzy and will not charge . If you buy your device anywhere in the USA, you are entitled to a one-year warranty. If you want to continue enjoying your Fitbit, you have to buy another one. We have a post about troubleshooting those issues so take a look at those tips first to see if anything helps: Fitbit display screen black and not working or turning on? If you are trying to purchase a membership for another account, please sign in with that account before making a purchase. Shop for VINSOC Electronics & Mobiles on noon. See the Fitbit. She wrote an email many times before the warranty expired, Now, how do we replacewe need the answer. The New Products and Refurbished Products shall be collectively referred to herein as the Product(s). 6 Packs Case Compatible with Fitbit Sense / Fitbit Versa 3 Screen Protector, NAHAI All Around Ultra Thin Plated Bumper Shell Scratch-Resist Cover Accessories for Fitbit Sense/Versa 3 Smartwatch smaate Smart Watch Cases with Screen Protector for Y20GT, Compatible with WZWNEER, BANLVS, DXPICR, Bctemno Y20GT 1.7" Smartwatch, Hard PC Case with . You can remove them yourself. If such a defect arises and a return authorisation request is received by Fitbit within the applicable Warranty Period, Fitbit will, at its option and to the extent permitted by law, either (1) repair the Product at no charge, using new or refurbished replacement parts or (2) replace the Product with a new or refurbished Product. What do I need to do? Verizon Extended Warranty is $5 per month, per device. If you received yours as a gift, the warranty belongs to the buyer, not you. ft. Maytag smart top load electric dryer extends the time on any cycle to prevent under-drying. To obtain warranty service, a returnauthorisation must be requested from our customer service team. Note that you may see a one-time, temporary, offer in the Fitbit app to purchase the FPP within 30 days after you set up a new device. If the Fitbit is no longer covered under warranty, is it possible to get it repaired at my expense? Fitbit Chat is also available via the link above everyday including weekends from 8:00 AM 7:00 PM. Stay tuned for future updates. Shipping and handling charges may apply except where prohibited by applicable law. It just straight-up stopped working. And then, it started more lines and later it shut automatically. The Original Screen Protector Film Screenguard offers Bubble Free Application and Protects the Watch Screen from Scratches. I have an MFA in media making from Temple University, where I also taught undergrads as an adjunct faculty member. {"smallUrl":"https:\/\/www.wikihow.com\/images\/thumb\/1\/10\/Remove-Scratches-on-a-FitBit-Step-1.jpg\/v4-460px-Remove-Scratches-on-a-FitBit-Step-1.jpg","bigUrl":"\/images\/thumb\/1\/10\/Remove-Scratches-on-a-FitBit-Step-1.jpg\/aid6725396-v4-728px-Remove-Scratches-on-a-FitBit-Step-1.jpg","smallWidth":460,"smallHeight":334,"bigWidth":728,"bigHeight":529,"licensing":"