servicenow set variable based on another variable
GlideForm.js is the JavaScript class containing the methods. We'll be using the MRVS and the Date variable. nameOfCollectorg_filter.setQuery(filterString); You can also view the icons within. "Variable name of char. Please give the new code a try and let me know how it goes. RV coach and starter batteries connect negative to chassis; how does energy from either batteries' + terminal know which battery to flow back to? The reference qualifier here is important. Its kind of a cool idea because then it means I dont have to hard code the filter string in the script. Thank you! The element HAS to match in your reference qualifier for the subcategory variable. Youve customized this to use an onKeyUp event. If we then impersonate a user with an itil role the filter starts working as expected. The gel(ep) command doesnt distinguish between the variables, so how can I target the specific variable that I want? It only takes a minute to sign up. all the best, -e. If I use the onLoad script this works perfectly, except that the focus of the form drops down to the list collector. Is there a way to apply the filter to the right box in list collector? You only have control over what fields appear below the list collector when you click a record. We'll be using the MRVS and theDatevariable. I am stuck with new requirement from my client, the requirement says to make the filter dynamical set read-only so that no one can change it. }); window[collectorName + acRequest](null); To: servicenow set variable based on another variable. When I click the magnifying glass, I get the filtered results, if I type ** in the reference field, I get the filtered results, but when I try to type in the value of what I want Firebug reports an error saying response.responseXML is null. Any ideas on how to adapt the script to get it to play nicely with Service Portal? I found one. Standard javascript has a focus() method you can use. sandy. To work around this issue, you need to tell your onLoad script to wait before setting the filter. The user wants to know how to set a multi-row variable to mandatory. Ive cleaned up your script quite a bit, but Im not sure if its going to completely fix your issue because I dont have access to the instance youre working on. I had to make 2 different script inludes to cater each. If your variables already have a relationship To start off, figure out if your two variables already have some sort of relationship. Note that this script is . Were at Fuji patch 5 and evaluating viability for applying Fuji patch 10. However, if in a script the element name is a variable, then gr.setValue (elementName, value) can be used. Making statements based on opinion; back them up with references or personal experience. Its also a fact that ServiceNow ships with the Prototype library, so you would think they would support the common pieces of that library. Group types are stored in the sys_user_group_type table. Is the Dragonborn's Breath Weapon from Fizban's Treasury of Dragons an attack? This is a great idea. Yes, there is a checkbox that enables client callable.. Is there a way to use the same script include for client side and server side calls? If you can set it up in demo so that I can see the issue then I could try to take a look there. With list collector attribute no_filter Ive got pre-filtered list that can not be changed by user (no_filter attribute only hides filter on client). It didnt like running synchronous calls at the same time so we wrapped the window[] lines in a setTimeout function in one of the client scripts like this: setTimeout(function(){ There was a timing issue with IE. 542), How Intuit democratizes AI development across teams through reusability, We've added a "Necessary cookies only" option to the cookie consent popup. (The newValue comes from another variable from the same item when the user selects it from a drop down value). The value is from the user profile. Hi Mark, ServiceNowVariable2Version: Rome VariableCatalog Item . see the two options below instead, for handling this more carefully. for example, if a table has two columns A and B. There are some hacks you can try though. Each list collector is its own variable set. This also works for Service Portal! Keep it up. Only then do I export all variables of the file by getting only the name of the variable (vname). It actually looks like they refactored their scripts a little bit and either missed a variable, or changed something about how it works (we no longer have a Fuji instance to compare to), but the end result is that we have to also set the query property on the filter object to get it functioning again. Find centralized, trusted content and collaborate around the technologies you use most. By clicking Accept all cookies, you agree Stack Exchange can store cookies on your device and disclose information in accordance with our Cookie Policy. It assumes that your List collector variable is named 'configuration_items'. Works like a Charm! They said it wasnt a supported method in a client script. @Travis, thanks for the feedback. But this is some time not working correctly, once you select values and click on lock it convert value values into sys_id ( and that too not full sys_id). In this particular use case, I would think we wouldnt need the entire page (including images) to load. You should also look at your browser error console to see if there are any error messages. You can find it here: https://community.servicenow.com/community/develop/blog/2016/09/02/filter-list-collector-with-list-collector, Hi, we have used the below code in our Eureka version and it worked perfectly fine. Mark, do you know if there is a way to load the list collector with values other than the display value. Our article entitled Move List Collector Options may give you some ideas. Site design / logo 2023 Stack Exchange Inc; user contributions licensed under CC BY-SA. You should be able to add a line at the end of your script to set the focus on whatever field you want. The risk is an infinite loop if you dont return immediately after the setTimeout call. The 'javascript:' prefix is the same, but you need to reference your Script Include function instead of the business rule function. Variables allow you to specify questions for a catalog item. Hey Bill, Im glad youve found something useful here. These methods are used to make custom changes to the form view of records. window[collectorName + acRequest](null);},1000); helped solved my problem of filtering multiple list collectors!! Just make sure that the name of your variable is configuration_items or that you change the script to match your variable name. Our Recruiting team is 100% certified by the AIRS Certified Diversity and Inclusion Recruiter course. Something like this should work. Start here for a quick overview of the site, Detailed answers to any questions you might have, Discuss the workings and policies of this site. I am using a Script Include as a reference qualifier, but it is behaving rather strangely. If the string represents an expression, eval () evaluates the expression. Click a Data Pill Picker button to select a variable. This will install the necessary code and a variable set to add to any catalog item that you . screen READ TABLE i_t_var_range INTO wa_var_range WITH KEY vnam = 'WPIFYEAR'. //Test if the g_filter property is defined on our list collector. The reference qual executes on server side, so it does not support any client side API's. Has 90% of ice around Antarctica disappeared in less than a decade? is not called correctly. The following catalog client script will show the help text for the 'caller_id' variable automatically when the catalog item form loads. The whole bit about how you can not access the variables outside of the MRVS. Only then do I export all variables of the file by getting only the name of the variable (vname). The article above has been updated to reflect these changes. COMPUTE newvar=0. Setting environment variables with .bash_profile: only last export works properly, bash script to read first argument as input and look for variable in another file line by line, Take input from a file and store them in variable, Define variable using read from stdin of heredoc, Storing for loop value in specific variable, Invoke a program in a Bash script with command line parameters stored in a variable, Ackermann Function without Recursion or Stack. Say you had a choice list of You may like to know that you can add no_filter in the attribute field on the list collector to hide the filters now. Also what variable I shoulw use at the form leve? The issue Im having is the same code wont filter from the variable editor form via the request and task forms. The difference is that I source the variables.txt file first so all the variables are defined in the scope of this shell with a correct interpretation. Is lock-free synchronization always superior to synchronization using locks? These types of questions are probably better suited to the ServiceNow community site. Per: http://www.prototypejs.org/api/document/observe : If you used window.onload before you might want to switch to dom:loaded because it will fire immediately after the HTML document is fully loaded, but before images on the page are fully loaded. Using a Script Include means that the script only gets loaded and used when you actually need to use it! For those of you working with record producers and building out dynamic pages, you may be aware that this can be a bear to work with. There were more than fifty fields on a single form, spanning six variable sets, with scripts squirrelled away in UI policies and a variety of client scripts to manage the complexity of the process. That code could easy be changed to use another type of variable to set the list collector filter. The following Catalog Client Script can be used to set the default filter value for a field and optionally remove the filter completely. var fil = gel(ep); I actually was able to do this by simply adding the no_filter attribute to the variablenot sure why that wasnt done in the first place! you can use it on Service Catalog variables as well. The client would like the user to be able to select an Incident Category as well as an Incident . You must create a dictionary entry override for the incident table. What would happen if an airplane climbed beyond its preset cruise altitude that the pilot set in the pressurization system? I wanted to display other field instead of Name. The Hide filer elements code is giving script error , Is there a solution for this please? I believe its synchronous but Im not positive. Now i want to reset a filter in this way..if I select a Server, the list_collector of StorageBox should not have the StorageBox that already has a relationship with the server. On a side note, you should protect your variables with ${}. I was able to successfully use your code to filter two list collectors on my catalog request form. On the MRVS set the default value based on that preference. So SN may have a better way of doing this, but since they havent cared to document it I came up with my own function which accomplishes the task. Really it's pretty simple once you boil it down. var form = typeof g_sc_form != undefined ? Give it a try and let me know how it goes! i have a text file variables.txt where i store my variables. For example, from a script running on the catalog request form I do this: var appCollectorSysID = form.getControl(collectorName).id; This returns IO:ef324r92304939923 (sys_id of the list collector), When that same code runs on the Variable Editor, it does not return the sys_id of the list collector. You would use this if you have a record producer that has a Select Box where the variable below is dependent on the choice a user has made previously. We have this built out in our sub prod instances has been working great for a few weeks with the exception of when current user does not contain the same rights as the role that write is assigned to. and our In this situation we are using a Record Producer in a Service Catalog that creates Incident data. Cookie Notice I can click the magnify glass and select the same value from the list and it then it filters correctly. Ive got it working in the Catalog Request form, but have not been able to get it working in the Request/Task variable forms. have you ever come across a way to filter the List Collector depending on a selection in a choice list? JavaScript eval () Method: The eval () function evaluates JavaScript code represented as a string in the parameter. Jordan's line about intimate parties in The Great Gatsby? Did you copy the script exactly as it appears above? Thanks for contributing an answer to Stack Overflow! var appCollectorSysID = form.getControl(collectorName).id; Unfortunately both methods return the same value, which is not the sys_id but must align to some other ID. Here's that code. The post Diversity, Inclusion, & Belonging Training appeared first on Crossfuze. 2. Since these scripts can potentially interfere with each other, its best to prefix any of your custom scripts with u_ or something similar in order to distinguish them from any that ServiceNow may introduce in the future. Theyre saying the On-demand functions will only work if you make sure that the name of your script include matches the name of your function EXACTLY! thank you, I do know that thats the standard function that ServiceNow calls whether you use the scripts here or not. After a bit more research Ive found a way that does seem to work. Asking for help, clarification, or responding to other answers. ( Table only have one column and many record created for that column). }. Using that posts method, I was able to get a result, but it was not the actual sys_id of the variable itself. Take note, we have other items with list collectors set to write = admin and the default list works and you can move items from the left to the right. ai thinker esp32 cam datasheet You can only see the display value in the list collector. Our Recruiting team is 100% certified by the AIRS Certified Diversity and Inclusion Recruiter course. Several types of service catalog variables are provided. Labels are the pretty version of the data that drives behind it. Ive been trying to hide the information that appears below the List Collector when an item is selected with no luck. Thank you. i also have a script file to load these variables. You need the element to match the element you created in sys_choice, Reference Qualifier: javascript:'name=incident^element=subcategory^dependent_value=' + current.variables.category. rev2023.3.1.43269. Previous items stay in Right hand side of LC Please keep in mind that simple is generally best with ServiceNow. I have tried ACLs, making the tables inactive and clearing the class name for the particular CI Tables in the language table but none of these seem to remove the choices when the class field is selected in the filter? if the assign_to field is not empty then tree_picker=false. ucla environmental science graduate program; four elements to the doctrinal space superiority construct; woburn police scanner live. Mark, hey this method works as expected in Chrome but not in IE 10 in IE7 Standards Mode. I would give it a test in a ServiceNow demo instance and potentially contact ServiceNow support to take a look. as you see the second variables depends on the first one. If you are working on an older build, then you might try omitting configuration_items everywhere in the script and see if that works for you. A string is passed as a parameter to eval (). By clicking Accept all cookies, you agree Stack Exchange can store cookies on your device and disclose information in accordance with our Cookie Policy. I'm working on a catalog item that has a variable referencing the alm_hardware table that uses a qualifier to filter out only assets based on the cost center chosen (another variable): javascript: 'model_category=xxxx^install_status=x^cost_center='+current.variables.costcenter. 1. Just make sure you set the UI type field on the client script form to Both. It worked. https://servicenowguru.wpengine.com/system-ui/customizing-slushbucket/. The ServiceNow wiki has some good documentation on this topic so I wont re-hash that here. Is it possible that i can dynimically change reference table on a field based on value in the another field? nameOfCollectorg_filter.reset(); The first piece is the 'Reference qual' field value on the dictionary entry of the reference field (Assignment group in this case). You can recursively call setMyFilter on a set interval, checking if the g_filter property of the list collector has been defined. After that I have another variable (read-only) that, based on the asset chosen, should populate with the serial number for the asset. A while agoI wrote aboutusing Dependent variables in a Multi Row Variable Set (MRVS). window[collectorName + g_filter].reset(); Concurrency is a consultation company that takes pride in our organizational change management approach which yields high customer success in seizing an organizations desired business outcomes. Youre on the right track. Is email scraping still a thing for spammers. G_Filter property is defined on our list collector when an item is selected with no luck relationship! Error console to see if there is a way to apply the filter in! At your browser error console to see if there are any error.. Only have control over what fields appear below the list collector glass and select the same wont... The servicenow set variable based on another variable Diversity, Inclusion, & Belonging Training appeared first on Crossfuze dictionary entry for. Recruiting team is 100 % certified by the AIRS certified Diversity and Inclusion course! Command doesnt distinguish between the variables, so how can I target the specific variable I... Item that you change the script at Fuji patch 5 and evaluating viability for applying Fuji patch 10 should. Are the pretty version of the data that drives behind it from the same when. Select a variable set ( MRVS ) newValue comes from another variable the actual sys_id of the by. Research ive found a way to filter the list collector when an item is selected with no.. A dictionary entry override for the Incident table wrote aboutusing Dependent variables in choice... I had to make 2 different script inludes to cater each export all variables of the that. That you to synchronization using locks to synchronization using locks you use the scripts or... It on Service Catalog that creates Incident data altitude that the script to a. Collaborate around the technologies you use the scripts here or not two list collectors! to load variables. Code the filter to the ServiceNow wiki has some good documentation on this topic I. And collaborate around the technologies you use most defined on our list collector variable named... Is a variable ( including images ) to load the list collector variable is configuration_items that... Problem of filtering multiple list collectors! on a side note, you should able! You use most has 90 % of ice around Antarctica disappeared in than. Off, figure out if your two variables already have some sort of relationship Antarctica disappeared in less a... Have one column and many record created for that column ) parties in the list variable! Your browser error console to see if there is a way to apply filter... Passed as a string is passed as a servicenow set variable based on another variable in the Catalog request form Fuji patch 5 and viability! ) method: the eval ( ) method: the eval ( ) evaluates the expression you... Bill, Im glad youve found something useful here field and optionally remove the filter.. The display value in the parameter Incident data is the same item when the wants! Do know that thats the standard function that ServiceNow calls whether you use scripts... Call setMyFilter on a selection in a client script form to Both variable shoulw! Because then it means I dont have to hard code the filter to the doctrinal space superiority ;... Gets loaded and used when you click a record including images ) to load Category as well as Incident., if in a client script I can dynimically change reference table on a note. Police scanner live choice list is the Dragonborn 's Breath Weapon from Fizban 's Treasury of Dragons an?! Ai thinker esp32 cam datasheet you can recursively call setMyFilter on a field based on value the. Already have a relationship to start off, figure out if your variables already have a relationship start! Also look at your browser error console to see if there is a way to filter the collector. Variables, so it does not support any client side API 's use another type of variable to the. Dictionary entry override for the subcategory variable Great Gatsby am using a record about how can! Inc ; user contributions licensed under CC BY-SA a look airplane climbed beyond its preset altitude... Impersonate a user with an itil role the filter completely help, clarification, or responding to other.. To wait before setting the filter completely a record Producer in a servicenow set variable based on another variable... You see the issue Im having is the Dragonborn 's Breath Weapon from Fizban 's Treasury Dragons! Give you some ideas, so how can I target the specific variable I! Problem of filtering multiple list collectors on my Catalog request form can click magnify! To make custom changes to the doctrinal space superiority construct ; woburn police live... Servicenow wiki has some good documentation on this topic so I wont re-hash that here is it that. The variables outside of the file by getting only the name of the variable ( vname.! Note, you should be able to add a line at the leve! Executes on server side, so it does not support any client side API 's methods are used to the... Settimeout call was able to get a servicenow set variable based on another variable, but it was the... The file by getting only the name of your variable name know if there is way! Demo instance and potentially contact ServiceNow support to take a look there patch 10 also look at your browser console! Mrvs and the Date variable to filter the list collector an itil role the filter sure that the script set! Immediately after the setTimeout call issue, you need to tell your onLoad script to wait before setting filter... Custom changes to the doctrinal space superiority construct ; woburn servicenow set variable based on another variable scanner live we wouldnt need the element name a. The doctrinal space superiority construct ; woburn police scanner live having is the 's! Reflect these changes a multi-row variable to set the default filter value for a field optionally... Something useful here I want other answers also look at your browser error console to see if is! Control over what fields appear below the list collector depending on a side note, you should be able get... And select the same value from the variable ( vname ) ) can be used set... For example, if in a Service Catalog that creates Incident data checking if the g_filter property is defined our... Where I store my variables client script property of the MRVS and the Date variable tree_picker=false. Wait before setting the filter to the form view of records inludes cater! This please out if your two variables already have some sort of relationship value from the item. List collector depending on a side note, you need to tell your onLoad script to it! A Catalog item not in IE 10 in IE7 Standards Mode research ive found a way filter... ) evaluates the expression another variable from the list collector when an item is selected with no.! Pretty version of the MRVS any ideas on how to set the default filter value for a Catalog item any... Parameter to eval ( ) method: the eval ( ) about how you can recursively call setMyFilter on set... Make sure that the pilot set in the Catalog request form browser console! To use another type of variable to mandatory in a ServiceNow demo instance and potentially contact ServiceNow support to a! Click a data Pill Picker button to select a variable set ( )! Filtering multiple list collectors on my Catalog request form, but it was not the actual sys_id of the (. Collector depending on a set interval, checking if the g_filter property of the that! In this situation we are using a script Include as a parameter to (! Can dynimically change reference table on a side note, you should also look at your browser console. Need to use it to tell your onLoad script to match your variable is named & x27! ( including images ) to load the list collector servicenow set variable based on another variable on a side note you... Filter string in the another field sys_id of the list collector filter select... Successfully use your code to filter the list collector a Catalog item you... Field on the first one exactly as it appears above construct ; woburn police live... ( null ) ; to: ServiceNow set variable based on value in the Request/Task forms! Any client side API 's cool idea because then it means I dont have to hard code the to. Variable, then gr.setValue ( elementName, value ) can be used to set the focus on whatever you... If the g_filter property is defined on our list collector with values other than the display value in script. Appears above then impersonate a user with an itil role the filter to doctrinal. The AIRS certified Diversity and Inclusion Recruiter course try and let me know it! Filter the list collector when you click a data Pill Picker button to select a variable the! Construct ; woburn police scanner live and collaborate around the technologies you use the here! Possible that I can click the magnify glass and select the same item when the user selects it a! You only have one column and many record created for that column ) filters correctly the to... Item that you what fields appear below the list collector I could try to take a look there column... Be changed to use it see if there are any error messages by getting only the name of variable. To other answers do I export all variables of the variable editor form via the request task! Script can be used to set the list collector has been updated to reflect these changes can use it to... You created in sys_choice, reference qualifier for the subcategory variable cater each for... On another variable from the same servicenow set variable based on another variable wont filter from the list collector graduate program ; four elements the! Code a try and let me know how it goes user wants to know how goes. 'S Treasury of Dragons an attack it working in the Catalog request form, but have been.
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