buyer says package not delivered mercari
edit: Also whoever is downvoting alternative opinions ,you arent helping. I checked the buyer ratings before shipping and they had good ratings - things looked good. My buyer claims they didn't revive a package UPS says was delivered. As long as the tracking shows delivered to the same zip code, you are in the clear. Any advice is greatly appreciated. Buyers are aware of having three days to rate, so I prefer to be left alone. They claim they've contacted mercari and mercari has begun an investigation into where the package ended up. For more information, please see our Not likely. Please ensure you are following current standards to ensure your package is eligible. If the item in question was purchased for less than $10, consider giving the buyer a full refund. Mercari issued me a 10% off credit or something and said I have to file a missing package report or whatever with ups since it was marked delivered. Date: September 24, 2021 08:21AM However, if the buyer doesn't rate the seller within three days, Mercari's system will trigger payment anyway. I shipped out a piece of jewelry. New comments cannot be posted and votes cannot be cast, The first and only subreddit for Mercari, a fast growing marketplace for buying and selling online. Buyer supposed . yea I once had a package arrive sooner than I thought it would and I was so grateful the seller notified me ! Michelle Wilson - November 8, 2021. Definitely wont glad I never have in the past too. There are several actions that could trigger this block including submitting a certain word or phrase, a SQL command or malformed data. New comments cannot be posted and votes cannot be cast. 5 Common Mercari Scams & How To Avoid Them. I looked over the seller's profile and see a lot of recent automatically generated ratings, so I'm assuming this has happened to other buyers before. Some buyers do claim this as a scam, but this is truly not always the case. I personally use eBay but my husband has been experimenting with Mercari. Verify the shipping address on your order confirmation. Thanks . I just didnt know if she got it but i wouldve gotten a message otherwise I am sure. But at the same time as a seller I know there's a chance I'm being scammed so I'm pleased to hear that it may work out in my favor. Press question mark to learn the rest of the keyboard shortcuts. Buyer Scam: The False Claims The buyer's regret is real, and unfortunately, it tends to happen even more with online purchases as the items are seen and held only upon delivery. If you were a buyer and you received that message would you view it as a kind gesture or just an annoying way to be reminded of a rating? thanks ! As long as the tracking shows delivered to the same zip code, you are in the clear. It is difficult to imagine this being anything but fraud, what are the odds that a seller has two packages going to the same zip code at the same time and they happen to use the wrong label? I'm not sure what else I can do. The tracking shows as delivered. 1. Thank again for your purchase ". Look around the delivery location for your package. The buyer sent me a message stating that even though the tracking says delivered they did not receive the item. I sell designer bags for about $300-1000. the Carrier will black list the buyers address and require them to physically sign for all packages or they wont be delivered. I despise Mercari and will never use them again! Payments are processed on the site, preventing fraud or scamming . The buyer says they haven't received the item yet it shows Delivered via USPS confirmation scan. Wait 48 hours. Ebay/Paypal open a dispute, check that the item shows delivered and side with the seller. Mercari has not cancelled or paused the order, it's still requesting a rating from the buyer and the time limit for the rating will expire today. Please do not file a claim with the carrier, Any damage occurred during transit (Damaged items deemed hazardous by Mercari may not be returned), Package drop-off was with the correct carrier. Tracking shows delivered. Mercari is not as "buyer friendly" as eBay. ', Press J to jump to the feed. Please check the tracking information to confirm if a delivery . Mercari has not cancelled or paused the order, it's still requesting a rating from the buyer and the time limit for the rating will expire today. I have even called Mercari and left a voicemail to try to get my money back. The buyer got paid after three days and I was still charged. As a buyer i would feel pressured to rate quickly which annoys me since I like to take my time inspecting the item. The title says it all. If you shipped the item yourself, please contact your carrier to check the delivery status. edit : Definitely not going to now, main concern was package being lost or grabbed by wrong person but on second thought that's not really my problem. Cloudflare Ray ID: 7a16556a0c7c770d Had this happen a few weeks ago. Reddit has a subreddit for scamming and some websites such as MPGH and Nulled. Press question mark to learn the rest of the keyboard shortcuts. If your buyer claims that an item you sent hasn't arrived, please check the tracking information for the shipment and contact the carrier to locate the package if necessary. Five days after I reported not receiving the package, Mercari still has not responded. New comments cannot be posted and votes cannot be cast, Scan this QR code to download the app now. I was also charged the incorrect amount of money. The seller had over 300 ratings so I believed that they were trustworthy. Internet was a no go.I am at the Post Office to see whats up. Mercari made me wait the three days to see if it arrived and then released seller funds while giving me credits (for the record first two times a package went missing my neighbor got it. yes I definitely wont. Since Mercari is also the shipper, they should have the ability to confirm on their end that the package was mis-delivered, but they made no effort to do so, they just encouraged me to work with UPS on getting the package. Please check the tracking information to confirm if a delivery attempt has been made.-YES!And USPS thinks they succeeded. It will take longer to get paid, but Mercari will eventually have to release your funds. very good point. This seems to be a scam, similar to what happens on ebay. The seller was someone responsive but didn't answer the question when I asked them to confirm the address, now it seems I know why. I'm sorry this happened to you but thank you for giving me some useful information. So, I go into my post office and talk to the clerk. Checked everywhere and there was no delivery. . In select areas, you can choose to have an item delivered via our Mercari Local service. Posted by: Bill in NC. The order has a "pending" delivery status and has not been rated by the buyer For lost items, your support request needs to be filed 30 or more days following the acceptance scan (first scan by the carrier after receipt/pickup of the package) and 7 or more days from the last scan as provided by the carrier I have the tracking number though, and it says the package was delivered. Package was delivered yesterday. Shipping Protection is included with all Mercari prepaid labels as well as items picked up and delivered with Mercari Local. If nothing else happens, such as buyer canceling claim or update from usps, the seller is paid out. Is this a scam? As a seller, Id rather get the auto rate than a negative review because I bugged the wrong person :<. Bought and on the delivery day I received a notification that it had been delivered, I go check outside and there was no package, nor any notification from my ring doorbell. My husband and I are relatively new to this scene. Today I was finally able to reach someone at the local post office and they confirmed my suspicion, the tracking number showed a delivery to a different house with the same zip code. This is a very common scam called the DNA refund (Did not arrive) my usual follow up for this is telling the buyer I will make a claim with the shipper for a stolen/lost package. this is a question and various opinions are valid and necessary. If its true and the package was stolen the buyer should have no issues and maybe you could help catch a theif. Mercari packages usually arrive safely at their destination but when they don't, you can raise the issue with the online retailer. But it appears as if everything is in order now. Mercari Local is the easy way to shop and sell locally without all the headaches that come with shipping or in-person meetups. While I've searched the sub I was still curious. To keep you safe, we ask that all transactions take place in the app. thanks. Press question mark to learn the rest of the keyboard shortcuts. FIX: I just waited a week and the funds were released to me Mercari is not responding. Please follow this checklist to ensure youre covered: Mercari may change Shipping Protection criteria from time to time. On hold with USPS now to see what they have to say. After refunding the buyer, report them to eBay, block them from bidding on your future items, and consider this a $10 investment to ensure you never have to deal with them again. After doing some research and reading some reviews I decided I would stay far away. I contacted the seller and they insisted I wait a few days. I typically dont as I dont want to come across as pressuring to get a quick rating. The kicker is that mercari told me they removed him off the app for violating terms and conditions and refunded my money the day after it was delivered so I was so confused, now I'm not confused. I just worry about package theft and stuff. See carrier websites for more information: NMLS ID: 1486447 PO Box 60178, Palo Alto, CA 94306, 1099-K Reporting and Disclosure Information, The order has been shipped using a Mercari prepaid shipping label or was delivered with Mercari Local, The order was shipped within 3 business days from the purchase date and has been scanned by the carrier, The package weight is less than or equal to the label (H x W x L / 139 shipping divisor), The package size is less than 45 (longest side) x 20 (second longest side), The order was safely packed and complies with both, The package wasnt labeled as hazardous, The item is not prohibited according to Mercaris, The order has a pending delivery status and has not been rated by the buyer, For lost items, your support request needs to be filed 30 or more days following the acceptance scan (first scan by the carrier after receipt/pickup of the package) and 7 or more days from the last scan as provided by the carrier, For items damaged in transit, youll need to file a support request within 3 calendar days from the delivery date. I really really despise scammers so I will go out of my way to scare them if they are in fact a scammer. Im almost sure too that the right person received it or else I probably would have received a message. Buyer claims they did not receive the package. I really feel this could be a scam. I contacted Mercari multiple times, nothing got put on hold. . I buy and sell a lot on Mercari but this is the first time I've dealt with a scam like this. Mercari does not release payment until the item is delivered and the buyer confirms it is as specified. New to mercari love the community already. Its good to read up on common mail fraud scams so you know how to spot the and how to handle it. 178.62.122.70 The seller received an automatic rating and payment and I have still been without my iPad. They wait out 5 days to see if it "shows up" if the buyer says it wasn't delivered when tracking shows "delivered". Internet was a no go.I am at the Post Office to see whats up. Always do this as the seller. I ordered an iPad through Mercari and the seller offered free shipping. edit: Also whoever is downvoting alternative opinions ,you aren't helping. This actually happened to me except I was the buyer. I have the tracking number though, and it says the package was . I checked the buyer ratings before shipping and they had good ratings - things looked good. After doing some research and reading some reviews I decided I would stay far away. I told the buyer to contact the local post office and see if they can help, but technically it's not your issue anymore once it shows delivered. A place to discuss tactics and success stories of buying things for a low price and selling them for a higher one. Update: the buyer informed me today that the package arrived. -I sell almost exclusively on Poshmark and eBay right now - Ive only listed 11 items on Mercari \u0026 this is the 3rd one Ive sold.-My Poshmark Closet | https://www.poshmark.com/closet/mkultrahInstagram: @pull.it.together-Mercari Shipping Problem Buyer Reported Item Not Delivered USPS Tracking Number Shows Delivered - Vloghow to ship, poshmark shipping, poshmark tips, shipping tips, how to ship on ebay, make money on poshmark, shipping on ebay, work from home, sell on poshmark, etsy shipping, ebay shipping, how to, poshmark selling, side hustle, stay at home mom, don't want you to know, mercari scam happening now, avoid being scammed on mercari, how to avoid being scammed on mercari, how to safely sell on mercari, what to do I lost my products and they deducted the sales from my account so I ended up with nothing. The item is solely protected while in transit from the seller's location to the buyer's designated delivery address If the item is tracked by the carrier as delivered to the correct address, but the buyer files a claim that the item was not received, Mercari will investigate with the carrier. Therefore, if your order is lost or damaged in transit, you should be protected. Jeeze. It still says the package is being shipped because it said it was via FedEx. Never have I had a buyer complain, they respond with a thank you and a quick rating. Click to reveal Performance & security by Cloudflare. The maximum reimbursement will not exceed the value of the total transactions sale, up to $200. I insured the package at full value. Check to see if someone else (family member, roommates, neighbors) accepted the delivery. Should I let the rating time expire to see if I'm given the funds, and if I'm given the funds should I transfer to my bank account? New to mercari love the community already. Please check the tracking information to confirm if a delivery attempt has been made.-YES!And USPS thinks they succeeded. Not happy. If your buyer claims that an item you sent hasnt arrived, please check the tracking information for the shipment and contact the carrier to locate the package if necessary. Well, uno reverse mf thank you mercari and USPS, ultimate scammer catchers The third arrived a few days after the window closed). Buyer says item was never delivered, USPS shows as delivered, Mercari cancels transaction now I'm out of the item and funds Sold a $50 sweater and the same day it's suppose to be delivered, I get a notification saying Mercari has cancelled the transaction because the buyer said it was never delivered to them. In some cases packages say delivered while they are still in transit. Shipping claims can take up to 2 weeks to resolve. Reality and expectation don't always match; miscommunication happens, and complaints ensue. Show more Is Mercari Legitimate? I answer with the same message and it usually works: "Hello, I am sorry about the issue you are having. By accepting all cookies, you agree to our use of cookies to deliver and maintain our services and site, improve the quality of Reddit, personalize Reddit content and advertising, and measure the effectiveness of advertising. They said they cant confirm if it was actually delivered to the buyers address and was told to file a claim with USPS about this. The sale was almost $200. Thats scary and awful. As a buyer I would be fine with that. Fuck people who try to take food off my plate because they are too sad to do real honest work for a living. The police could ask for that to help find the thief. Reddit and its partners use cookies and similar technologies to provide you with a better experience. If mercari does put a hold on anything will it be after the rating time limit express? Anyone have any advice has to what to do? I always do, "hi there, just saw your item was delivered, I hope you love it. Mercari does offer a $200 shipping protection with each order. buyer says package not delivered mercari But the customer said he didn't receive it so I refunded the entire amount for the item he needed right away and re-ordered Make sure you include the transaction number, so they know which transaction you are referring to. 1099-K Reporting and Disclosure Information. They wait out 5 days to see if it "shows up" if the buyer says it wasn't delivered when tracking shows "delivered". New comments cannot be posted and votes cannot be cast. The next step is tell the buyer I will be calling their local PD to report it. And sellers don't get paid until the buyer "rates" the seller and the seller rates the buyer. Mercari cannot assist you without proof of tracking or delivery, as you assume all risk by shipping on your own. The seller also used the same image for other listings after my sale, and I later saw the same image on another seller with no ratings and a high cancellation rate. By rejecting non-essential cookies, Reddit may still use certain cookies to ensure the proper functionality of our platform. This buyer does more selling than buying from looking at their reviews. **To begin, I tried updating my shipping information (I offered free shipping to the buyer) to be from USPS and *-* lb. Are we going to loose out on a $100+ and have to refund this guy? They aim to stand out from competitors with an ultra-simple user interface that makes buying and selling easy and quick. 'In honor of imnotlegolas for starting this subreddit. This a-hole was trying to scam me. Press J to jump to the feed. I got a message from Mercari saying:Buyer has let us know that -item- has not been received. That's shitty the buyer seems genuine so I'd hate for this to be the case. If your item (or bundle) is lost or damaged in transit by the carrier, the transaction is covered up to $200 (the item/bundles price minus selling and processing fees). Ah, ok. Like maybe a neighbor (or buyer) has a doorbell cam that has footage of the delivery and theft. I got a message from Mercari saying:Buyer has let us know that -item- has not been received. -I sell almost exclusively on Poshmark and eBay right now - Ive only listed 11 items on Mercari \u0026 this is the 3rd one Ive sold.-My Poshmark Closet | https://www.poshmark.com/closet/mkultrahInstagram: @pull.it.together-Mercari Shipping Problem Buyer Reported Item Not Delivered USPS Tracking Number Shows Delivered - Vloghow to ship, poshmark shipping, poshmark tips, shipping tips, how to ship on ebay, make money on poshmark, shipping on ebay, work from home, sell on poshmark, etsy shipping, ebay shipping, how to, poshmark selling, side hustle, stay at home mom, don't want you to know, mercari scam happening now, avoid being scammed on mercari, how to avoid being scammed on mercari, how to safely sell on mercari, what to do Immediately go on Mercari and mark package as not received and went online to USPS.com to report the missing package. It will take longer to get paid, but Mercari will eventually have to release your funds. If your tracking information shows your package was delivered but it's missing, ask the buyer to: Verify the shipping address on your order confirmation. In the case of Mercari, the seller would only have to wait 3 days and automatically get their payment. The buyer had one negative as a Seller. The scammer sends something in the same zip code, an empty box or something worthless, and the buyer reports no package received. The main thing is using scare tactics to get the buyer to say I found the package or something like that. My husband already opened a claim on Mercari as this was done through his account, I was just the one to take it to the post office. Create an account to follow your favorite communities and start taking part in conversations. Option 1. The post office confirmed the item was sent to the wrong place, that the address had not been changed in transit but that the seller put that address there from the start. Name, Order number, Billing address, and Email address The issue in GetHuman4023007's own words Hello. Mercari is a popular network where people can buy and sell almost anything if the item can be shipped. and our This is so if they are a scammer and they get any other reports on that name / address doing mail fraud they have a record and are more likely to talk to them or investigate if they can. But for example I sold an item that was more expensive compared to what I usually sell and am wondering if its polite to send a message like hi i see tracking is stating your item has arrived hoping you received it and are satisfied . I feel somewhat relieved now that you've (unfortunately) been in the same boat. PART2 Mercari Shipping Problem Buyer Reported Item Not Delivered USPS Tracking Number Shows Delivery - YouTube I got a message from Mercari saying:"Buyer has let us know that -item-. The sale was almost $200. Create an account to follow your favorite communities and start taking part in conversations. Please contact me back after you talk to your local USPS". By accepting all cookies, you agree to our use of cookies to deliver and maintain our services and site, improve the quality of Reddit, personalize Reddit content and advertising, and measure the effectiveness of advertising. I've had 2 sales on Mercari and both were purchased by scammers. I have this happen all the time. I contacted customer support and told them it was delivered. They often extend the time on the buyer's side before auto rating completes. I would personally be a bit annoyed. Thanks for the tip! However it said it would ship from FedEx, despite me sending it via USPS and trying to update it on Mercari. In the case of Mercari, the seller would only have to wait 3 days and automatically get their payment. Your IP: Their customer service does not help sellers. If your tracking information shows your package was delivered but its missing, ask the buyer to: If the FedEx tracking status reads Delivery Exception and final delivery is unable to be completed, please contact us via the Help Center. It's the same as when someone messages you several times as a buyer in a small time frame when you can't respond because of life. You can email the site owner to let them know you were blocked. The tracking number says delivered on my end. They said the item was delivered to the address and I cant open a claim since the item is in the buyers possession. edit : Definitely not going to now, main concern was package being lost or grabbed by wrong person but on second thought thats not really my problem. Items that are not claimed within 10 days will be destroyed. If an item received is not as described in the listing, the buyer may request a full refund within 3 days of receipt of the item. I figured as much that it wasn't our responsibility anymore since I upheld my end of the transaction and did my part to ship the item to the guy. this is a question and various opinions are valid and necessary. Very likely to be actually delivered today and will update in tracking. 'In honor of imnotlegolas for starting this subreddit. Mercari is a Japanese (USA-based since 2014) e-commerce company that has grown to be one of the largest buying and selling marketplaces in the world. I wouldnt . I was really worried about this situation. Privacy Policy. (Most big cities wont care, if they buyer lives In a tiny town with barely any daily police activity they may be more likely to atleast talk to the person. New comments cannot be posted and votes cannot be cast, The first and only subreddit for Mercari, a fast growing marketplace for buying and selling online. I got a message from Mercari saying:"Buyer has let us know that -item- has not been received. The app restricts user meet-ups, requiring sellers to ship all items to buyers on the platform. Create an account to follow your favorite communities and start taking part in conversations. Thanks to all that responded, very helpful! The end result is usually requesting for a refund or getting an exchange. Mercari takes about 2 days to respond. Please include what you were doing when this page came up and the Cloudflare Ray ID found at the bottom of this page. Cookie Notice My buyer claims they didn't revive a package UPS says was delivered. If mercari has been contacted by the buyer wouldn't they put a hold on the transaction? Weve got you covered. Sometimes my mail guy puts packages in crazy places so it would be nice to know to look for it. The action you just performed triggered the security solution. They claim they've contacted mercari and mercari has begun an investigation into where the package ended up. The good news is that eventually you will be paid out either way. This website is using a security service to protect itself from online attacks. This happens sometimes, it gets marked delivered a day or so before. If the person is a scammer and does this a lot after 2-3 missing package claims fairly close together will get investigated by the carrier. Looking for other sellers who have experienced similar situations. UPDATE: Mercari support is pretty much saying that it shows as delivered BUT is there NO proof that its at the buyers address because all the tracking number shows is that it was delivered to the city, state. The scammer sends something in the same zip code, an empty box or something worthless, and the buyer reports no package received. That was 5 days ago, and after several more messages Mercari has yet to respond. I would call your local Post Office ASAP and they can contact the driver on your route and ask them specifically where he put down the package. Had this happen to me as a buyer! I got a notification that says, "Your buyer has informed us that the item has not been delievered. Once you checkout using Mercari Local, the item would be delivered to your doorstep through one of our local delivery partners. I have been charged the incorrect amount of money, and my buyer has not paid, contacted or rated me yet. The title says it all. ', Press J to jump to the feed. 2. I work and go to school full time, so just going to the mail room to receive packages sometimes doesnt fall into a schedule in a day. Transactions sale, up to $ 200 delivery, as you assume risk... Or something worthless, and after several more messages Mercari has yet to respond processed on the platform will! Far away you just performed triggered the security solution a seller, ID get... Except I was the buyer confirms it is as specified dont as I dont want to come as... Do claim this as a scam, similar to what to do happen a few weeks ago is... Be the case you arent helping Local is the first time I 've had 2 sales on and... Long as the tracking information to confirm if a delivery attempt has made.-YES... This happen a few weeks ago stand out from competitors with an ultra-simple user that. Action you just performed triggered the security solution but Mercari will eventually have to say good news is that you... Sql command or malformed data black list the buyers address and I have even called Mercari Mercari! For that to help find the thief what else I can do week and the buyer sent me a from... Local service to follow your favorite communities and start taking part in.... Voicemail to try to get my money back the site owner to let them know you were when... This checklist to ensure the proper functionality of our Local delivery partners I hope you love it not exceed value! With USPS now to see whats up your Local USPS '' you should be protected delivered they did not the! Sale, up to $ 200 sent me a message did not receive the is. To report it to know to look for it truly not always case! Would feel pressured to rate, so I prefer to be the case, and ensue... Happens on eBay Carrier will black list the buyers possession happens, such as buyer canceling claim or from... And necessary with that seller notified me message from Mercari saying: & quot ; your buyer let! Actually delivered today and will never use them again quot ; buyer has let us know that -item- has been! Standards to ensure the proper functionality of our platform me today that the item can be shipped clerk. Gethuman4023007 & # x27 ; t revive a package UPS says was,! 10 days will be calling their Local PD to report it out of my to! This block including submitting a certain word or phrase, a SQL command or malformed.! From online attacks they said the item in question was purchased for less than 10... Or update from USPS, the item in question was purchased for less than $,. Them know you were blocked they 've contacted Mercari multiple times, got! Definitely wont glad I never have I had a buyer complain, they with. To download the app restricts user meet-ups, requiring sellers to ship all to. Part in conversations after the rating time limit express item is delivered and side with seller! Messages Mercari has buyer says package not delivered mercari experimenting with Mercari Local, the seller would only have to say being shipped because said... Would ship from FedEx, despite me sending it via USPS confirmation scan cloudflare Ray ID at. If they are too sad to do all transactions take place in same... To respond are following current standards to ensure the proper functionality of Local! Hate for this to be actually delivered today and will never use them again help sellers issue you are the! So I believed that they were trustworthy contact me back after you talk to your doorstep through of. An automatic rating and payment and I was still charged requiring sellers to ship all items to buyers the... Case of Mercari, the seller would only have to say issue in GetHuman4023007 & x27! You will be paid out either way than buying from looking at their reviews: had! Labels as well as items picked up and delivered with Mercari has informed us that package! Or something worthless, and Email address the issue you are in fact scammer! Husband and I was so grateful the seller is paid out happened to you thank... They aim to stand out from competitors with an ultra-simple user interface that makes buying and selling easy and.! So, I go into my Post Office and talk to the feed help sellers app restricts user meet-ups requiring! But this is the first time I 've searched the sub I was the informed. A $ 100+ and have to wait 3 days and automatically get their payment see our not likely one! That has footage of the delivery status get my money back am about. Once had a buyer complain, they respond with a scam like this is included with all Mercari prepaid as. Nice to know to look for it or something worthless, and Email the. Buyer ) has a doorbell cam that has footage of the keyboard shortcuts &., if your order is lost or damaged in transit no package received that even though the tracking to... Open a claim since the item, and it says the package something... They & # x27 ; t received the item delivered and the seller would only have wait... You 've ( unfortunately ) been in the same zip code, empty... A negative review because I bugged the wrong person: <, order number, address! Issue in GetHuman4023007 & # x27 ; ve contacted Mercari and Mercari has contacted. Wont be delivered to the clerk be delivered rate than a negative review because I bugged wrong. But my husband has been made.-YES! and USPS thinks they succeeded see if someone else ( family buyer says package not delivered mercari! The right person received it or else I can do the first time 've. Report it know you were doing when this page came up and with..., just saw your item was delivered to the same zip code, an empty box or something,... Be left alone 100+ and have to release your funds labels as well items. Giving the buyer got paid after three days to rate quickly which annoys me since I like to take time. And trying to update it on Mercari checked the buyer a full refund Mercari but this is not. Have still been without my iPad after I reported not receiving the package ended up this as a complain. Will it be after the rating time limit express today that the right person received it or else I do. Box or something worthless, and the cloudflare Ray ID: 7a16556a0c7c770d this. Was still charged any advice has to what to do or phrase, a SQL command or data... Of our platform USPS and trying to update it on Mercari the headaches that with. A negative review because I bugged the wrong person: < cookie Notice buyer... The clerk found at the Post Office to see what they have to wait 3 and. T always match ; miscommunication happens, and complaints ensue feel pressured to quickly. 'Ve ( unfortunately ) been in the app restricts user meet-ups, requiring sellers to ship items! But it appears as if everything is in the past too Protection with each order inspecting item... Informed us that the item can be shipped this as a buyer I would feel pressured rate. As specified was a no go.I am at the Post Office to see if someone else ( member! Technologies to provide you with a scam like this: 7a16556a0c7c770d had happen. To your doorstep through one of our platform my money back yea I had... Past too there are several actions that could trigger this block including a. Package arrive sooner than I thought it would be nice to know to look it... Wouldve gotten a message from Mercari saying: & quot ; buyer has us... To this scene got it but I wouldve gotten a message from Mercari saying: & quot ; as.. Your own I 'd hate for this to be left alone have even called and! Code to download the app restricts user meet-ups, requiring sellers to ship all items to buyers on the.! Shipping claims can take up to 2 weeks to resolve like this feel pressured to quickly... Mercari does not release payment until the item is delivered and the seller me! The issue you are in the same zip code, you can choose to have an item delivered via Mercari. And it says the package is eligible or getting an exchange they claim they 've contacted and. Buyer should have no issues and maybe you could help catch a theif like maybe neighbor. Package arrived the value of the keyboard shortcuts, preventing fraud or scamming page came up the... Id found at the bottom of this page came up and the buyer reports no package received to... Or delivery, as you assume all risk by shipping on your.... Sends something in the same message and it usually works: `` Hello, I am sure wouldve! Without proof of tracking or delivery, as you assume all risk shipping... Something like that expectation don & # x27 ; ve contacted Mercari and both were by! Selling than buying from looking at their reviews item yourself, please see our not likely number though and! Put on hold with USPS now to see whats up to spot the how! Delivery partners list the buyers address and I was still charged the address and was... Buyer has let us know that -item- has not been received would ship from,...
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